Automated Plan Responses

beforeUdig One Call service members respond to large numbers of asset location enquiries, often requiring valuable time and resources.

TicketAccess is a supporting software solution to the beforeUdig service available throughout New Zealand through our provider PelicanCorp. TicketAccess is a comprehensive automated and exception handling service for beforeUdig enquiries to directly respond to contractors on your behalf, all within minutes - 24 hours a day - 7 days a week. TicketAccess is a fully featured product which can be either hosted within PelicanCorp’s secure cloud environment or installed on premise.

For more information, please visit our main website.

Road Corridor Permitting

PermitAccess provides direct access for ‘Excavation’ and ‘Non-Excavation’ permit applications. For Excavation permit applications, PermitAccess combines and automates the processes of submitting a beforeUdig enquiry and applying for a Corridor Access Permit when the intended work site is in the road corridor. When requiring a Non-Excavation permit, CorridorAccess provides an automated application and approval process consistent amongst Permit Authorities.

How does PermitAccess work?

STEP 1: Applicants generate their asset location request via the beforeUdig service for excavation works. If the dig site falls within the road corridor for a participating Permit Authority, a permit application is also generated. For those who require Non-Excavation permits the participating Permit Authority will direct the applicant to the CorridorAccess site to apply. This site generates and manages non-excavation permit application requests exclusively.

STEP 2: During the permit approval process Applicants and Permit Authorities can exchange documents such as Terms and Conditions, photos and Traffic Management Plans (TMPs) as well as view/edit progress of the permit application. Approval documents can also be provided.

For more information, please visit our main website.