Once you have registered for beforeUdig, you will automatically be sent an email from the service which will contain a hyperlink asking you to validate your email address. Clicking this link will redirect you back to our website to confirm the verification before logging in for the first time:
Note:
- Please make sure you are logged out of your beforeUdig account before you click the validation link
- Until you have validated your email, you will not be able to lodge enquiries
Please keep in mind that this validation link will expire after three (3) days. In the instance where you need to resend the verification email to yourself, log in with your username and password and click the RESEND option within the "Account Confirmation Required" message:
This will issue you with a new validation link. Log out of beforeUdig, then go to your email inbox to locate the email. After clicking the link, re-login to beforeUdig and you will now be able to see the New Job button to begin lodging requests:
Note: If you stayed logged in to the website between clicking the Resend button and clicking the link, you may get a "Validation failed" error. Please log out of the beforeUdig site, close any windows/tabs and try the validation link again.
- If you do not receive your registration email, please check your junk/spam folders.
- In some cases, particularly if you have registered with a work email address, you may need to have your IT team whitelist our email, "noreply@beforeudig.co.nz", before trying to resend it.
- If it is still lost, please contact our call centre for assistance on 0800 248 344.
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